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Send Your Radio to Bells CB
Repairs • Tune-Ups • Alignments • Modifications • Bench Service
If you want Bells CB to work on your radio or amplifier, this is where you start.
Tell us what equipment you have, what you want done, and what problem you are having.
Before you ship, we review your request to make sure the job is something we can handle and to evaluate the work your radio is likely to need.
DO NOT SHIP YOUR RADIO UNTIL YOU RECEIVE AN RA NUMBER.
FILL OUT TECH SERVICE REQUESTHow It Works
Tell us about your radio, the problem, and the work you want performed.
We determine whether the job is something Bells CB can handle and evaluate the work it is likely to require.
If the job is accepted, we will issue an RA number along with the information you need before shipping.
Put the RA number clearly on the outside of the package and ship the equipment according to the instructions provided.
What We Do
Typical Bells CB Bench Work
- CB and 10-meter radio repair
- Troubleshooting and fault diagnosis
- Tune-ups and alignments
- Approved modifications and upgrades
- Performance testing
- Transmit and receive problems
- Selected amplifier service
- Other work approved through the Tech Service Request
Work We Normally Do Not Accept
- Complete radio restorations
- Complete recapping jobs
- Full antique-radio refurbishing
- Base-station restorations
- Projects requiring a complete rebuild from the chassis up
If you are unsure whether we will accept your equipment, fill out the request form first.
Do not ship it first and hope for the best.
Turnaround Time
Many radios currently take more than 18 weeks to complete.
Some jobs are completed sooner and some take longer. We cannot predict exactly when an individual radio will reach the bench.
When we review your Tech Service Request, we are determining whether Bells CB can perform the requested work and approximately how much actual bench work the job is likely to require.
That does not include the time your equipment may spend waiting in the service queue before bench work begins.
Turnaround can also be affected by troubleshooting, parts availability, unexpected problems found during the job, and the number and type of radios already waiting for service.
Please send equipment only if you are prepared for an extended turnaround time.
Your Radio May Become Part of the Bells CB Bench Experience
When your turn on the bench comes, you may have an opportunity to watch some of the work as it happens.
Depending on the job, scheduling and what is happening at Bells CB that day, viewing opportunities may be available while your repair, upgrade or modification is being performed.
That could include a more personal one-on-one camera session connected with the work being done on your radio, or your radio may be worked on while we are hanging out together in HangOut@BellsCB.
You may have the opportunity to see your own radio opened on the bench, watch testing and troubleshooting, see alignments or modifications, and get a much closer look at what actually goes into the work being performed.
These are opportunities, not guarantees.
Availability will depend on the type of job, scheduling, camera availability and shop conditions when your radio actually reaches the bench.
If a viewing option is available for your job, we'll let you know when your Tech Service Request is approved and your RA information is issued.
NO RA NUMBER = DO NOT SHIP
Every radio or amplifier sent to Bells CB for service must have an RA number assigned before it is shipped.
Put the RA number clearly on the outside of the shipping box.
Equipment arriving without prior authorization may be refused.
Ready to Send Us Your Radio?
Start with the Tech Service Request.
START YOUR TECH SERVICE REQUESTFilling out the request does not mean you should ship immediately. Wait until Bells CB approves the job and sends your RA number and shipping information.